If you are purchasing items on prescription such as dermal fillers make sure you click on the prescription version of the item (Look for prescription item in the product title). We also have a section of prescription only fillers here. All toxins and some pharmaceuticals are only available on a private prescription.
A private prescription is an order for a product, medicine or medical device for a named patient. The product must be for the benefit of the patient's health or well being and the prescription must be signed by a doctor, dentist or an independent prescriber.
A private prescription template can be downloaded from our Downloads tab.
What can be ordered on a private prescription?
Anything that is for the patient’s benefit can be prescribed, but it must be solely for that named patient’s use.
Strictly speaking, the medicine belongs to the patient, not to the patient’s agent. Therefore the prescribers/clinic staff acting as patient agents must ensure that they are acting in the patient's best interests when collecting items on their patient's behalf, and they must obtain the patient's consent to do so. As well as all the standard prescription requirements, the prescriber must perform a recent face-to-face consultation with the patient if injectable aesthetic treatments are prescribed. Prescribers should only prescribe within their competencies.
Once a prescription item has been purchased, we need you to email a copy of the prescription to orders@pharmacyspace.co.uk with either your name or order number as the email title. We then need the original copy posting within 3 days to the following address: 5 Bessemer Crescent, Rabans Lane Industrial Area, Aylesbury, Buckinghamshire, HP19 8TF
No they don't need to make an account but we do need a copy of their ID emailing to us. If they want to email the prescription directly (rather than sending it to you to pass on to us) they need to put your name (or the name of the person placing the order) in the subject title so we can match you up.
Yes, you would need to fill in a signed order form (which can be found under the downloads tab) with the list of items you require, and a copy would need to be emailed to orders@pharmacyspace.co.uk. You couldn't place the order through the website it is solely via email. Please note we only send orders on a signed order to a CQC registered address.
Firstly, have you checked the status of your order to see if it is dispatched? If so, you will be able to track your order using the tracking number we sent you via email. If your item has been delayed, please contact the courier who is delivering your parcel (this will be detailed in your tracking information email.)
If the order has been dispatched, then unfortunately we cannot refund the item due to incorrect ordering.